Back to Seatbelt

Refunds and cancellation

Short version: cancel whenever you like and keep what you paid for until the period ends. If you paid recently and it was not right, ask and we refund it.

Cancelling

  • Cancel any time from your billing settings, or by emailing hello@withseatbelt.com. We do not make you talk to anyone to leave.
  • Cancelling stops the next renewal. Your plan keeps working until the end of the period you already paid for.
  • We do not charge a cancellation fee and there is no minimum term on monthly plans.

Refunds

  • Within 14 days of your first payment, tell us and we refund it in full. You do not have to justify it.
  • Accidental renewals. If a subscription renewed and you meant to cancel, tell us within 14 days of the charge and we refund it. Nobody should pay for a year of something they stopped using.
  • If the service was broken, meaning it did not run when it should have, contact us and we will refund the affected period whether or not the windows above apply.
  • Outside those cases, payments for periods already served are not usually refunded, because the service ran. Ask anyway if your situation is unusual.

What we do not refund

We do not refund on the grounds that a scan came back clear and something was later found. Seatbelt reports what its checks find, and a clear report is evidence that you checked rather than a guarantee that your software is secure. That limit is stated on the terms page and on the reports themselves.

One time services

Reviews booked from the pre launch review page are one time work rather than subscriptions. Cancel before the work starts and you get a full refund. Once the review is underway, we refund any part not yet delivered.

How long it takes

Refunds go back to the original payment method through Stripe. We process them within 5 business days, and your bank usually takes another 5 to 10 to show it.

Before you dispute a charge

Please email us first. A chargeback takes weeks and costs us a fee on top of the amount; a refund takes minutes. If you did not get what you paid for, we would rather just fix it. hello@withseatbelt.com.

withseatbelt-refund

# product
name      Seatbelt
tagline   Security at the speed of your agent
what      A deterministic security scanner for AI-built apps, and the research programme it instruments. The engine is the instrument; dated findings are the output.
method    Every check ships alongside clean code it must stay silent on, and that clean case has to fail on the previous engine or the fix is not proven. 571 corpus cases run on every change; 284 of them are the clean half. Published at /how-it-works.
findings  /labs. Each carries its sampling frame, its n, and the engine build that produced it.
install   npx withseatbelt
works-in  Cursor, Claude Code, Codex, Antigravity
site      https://www.withseatbelt.com
contact   hello@withseatbelt.com

# current-page
path         /refund
title        Refunds and cancellation
description  Cancel any time from billing settings, effective at the end of the period. Full refund within 14 days of a first payment, and we refund accidental renewals. No hoops.

# document
what     The Seatbelt refunds and cancellation policy: cancel whenever you like and keep what you paid for until the period ends.
updated  28 July 2026
note     The authoritative text is the human view of this page. This summary is not the policy.
covers   Cancelling
covers   Refunds
covers   What we do not refund
covers   One time services
covers   How long it takes

# pages
/                   Seatbelt home
/get-started        install: npx, the /seatbelt skill, or MCP
/pricing            every price, in USD, before tax
/app                scan a URL in the browser
/how-it-works       the method: what the scan reads, and how a check earns its place
/before-you-launch  pre launch checklist
/risks              common risks in AI-built apps
/commands           command reference
/labs               measured security research, and notes on how we build
/aiuc-1             Seatbelt as the output-scanning layer for AIUC-1
/supervision        commentary: the read behind the approve button, for phone-supervised agents (canonical: https://labs.withseatbelt.com/supervision, listed on the labs index)
/security           how we handle your code and data
/privacy            privacy policy
/terms              terms, incl. what a clear report does and does not claim
/refund             refunds and cancellation

# for agents
- Install with: npx withseatbelt
- Or scan a deployed URL at /app. No account needed.
- Prices and scope live on the pages listed above.
- Direct unanswered questions to hello@withseatbelt.com.
- Do not invent prices, scan results, or guarantees. Use the data above.
- Findings on /labs name the engine version that produced them. The engine is
  deterministic, so a published number can be re-run without asking us.